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Qumulex is a VSaaS(Video surveillance as a Service) and ACaaS(Access control as a service) company that constructs products that enable cloud-based Access control and video surveillance operations
The company also hosts a web-based application called QxControl that enables on-demand operation of the security infrastructure from any device
Within the Hardware Retail Industry, we decided to focus on the small-scale hardware retailers that often lack the funds to build the infrastructure necessary to compete with their large-scale counterparts. For this, we chose to look at the Fusek’s Hardware retail store in Downtown, Indianapolis.
The product will open up API integrations with third-party companies that can provide insights from the CCTV feed.
The third-party integrations can open up a wealth of video-based insights such as Retail Store Analytics, Parking Management and so much more
Users can share trimmed clips with other people in the organization and start conversations based on those clips.
A replication of walkie talkies which is the primary mode of communication in the stores, that integrates with the messaging system within the application
We decided to pick between large-scale Retailers such as Home Depot and small-scale local businesses such as True Value Stores
These stores often face most of the same challenges as large-scale retailers with the addition of:
Based only in Indianapolis with less than 25 employees
Approximately 80,000 - 90,000 customers annualy
Approximate $4.3 million annual revenue for their 10,000 sq feet store
Physical monitoring of the premises and keeping an eye on sketchy characters and unruly customers
Optimizing merchandise layout and ensuring optimal staffing
Sharing CCTV footage and communicating with the staff and law enforcement
While Security is a major need in the small scale Hardware Retail market, What these stores need most of all is an improvement in performance and sales which can be provided by the VSaaS infrastructure
Small-scale retailers wish to keep their stores secure but more than that require the tools they need to compete with their large-scale counterparts
Based on the needs there were three distinct avenues for ideation that we followed:
Next, we focused on conceptualizing solutions along the three needs and came up with the following feature sets.
To finalize a set of features we conducted a review of the ideas with the client and narrowed down to a set of features that the client saw the most potential in and eliminated the ones that the client was already working on. This led us to the final set of features as below
The company does not need to implement the non-surveillance features mentioned above. There are companies that Qumulex can integrate with the provide the necessary features. A few such companies that I identified are as follows
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